My Payment Failed. What should I do?

Using Credit or Debit Card

Payment failure can happen for multiple reasons. Our payment processor does not share the complete details with us for security reasons.

What should I do when Payment fails?

When your payment fails, check if the entered details are correct.

  • Verify the Card Number, Expiry Date in MM/YY format.
  • Verify the Card Verification Code (CVC), 3 digit number printed on the back of the card. CVC on an American Express card is a 4 digit number printed on the front of the card.

 

Sometimes, payments might be declined or refused even after entering correct details for various reasons.

  • Insufficient Funds: The funds on the card/in the bank account is not sufficient to complete the transaction.
  • Expired Card: The card has expired, try using a different card for the transaction.
  • Card Not Supported: The card does not support the transaction. 
  • You are attempting to subscribe from, or using a card issued in a restricted country.

In the case of errors like "Do not honor", "Transaction Not Allowed", it is likely that the transaction was declined by the card provider/bank. Your card may not support international transactions. Kindly contact the card issuer or bank for details on reasons for payment being declined and for a quick resolution.

 

Try another Credit card

In case, your payment fails, this is specific to a particular card. Try using another card that supports International transactions.

 

Try using PayPal

Do you have a PayPal account? Typeset supports Paypal transactions. The details can be found here. 

 

Still, having questions? Write to us at support@typeset.io or ping us on chat. You can also WhatsApp us at: +91-8431021544.

Happy Writing! 


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